Returns & Exchanges

At KM Tools, we stand behind the quality of our home improvement products and offer a 30-day return policy for unused items in their original packaging. We want to ensure you have the right equipment for every project, so we make the exchange process simple and hassle-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the unused tools in their original boxes, ensuring all manuals and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.